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Tele-Maintenance: The Newest Thing in Virtual Service


Written By: Jaymi Naciri
Thursday, May 21, 2020

Using our free tele-maintenance service, you can talk directly with a Home Pro whenever you have questions or issues around your home, said Hippo. We can help. Schedule anbsp;complimentarynbsp;virtual house call with a Hippo Home Care Pro who can help you with home maintenance by phone or video.

The company has completely shifted to a virtual model for the time being as a service to customers who might not be comfortable having strangers in their house during the pandemic. Customers can schedule a Virtual House Call to troubleshoot specific issues and also use the tele-maintenance service for a complimentary guided Hippo Home Care Home Checkup. Think of it like getting a car tune-up or a physical, only this one is for your house, they said.nbsp;

The free service is available to anyone in the U.S. who needs help with home repair or maintenance. Homeowners can visit the companys website to schedule a time to talk to a certified professional. During the appointment, Hippos Home Pros can walk you through resolving issues yourself or recommend getting professional help. Calls are set in 30-minute increments, but, should the problem not be fixed, the call may be extended, or Hippo can arrange an in-home service from a local provider, if needed. Customers should be prepared with a general set of tools; screwdrivers, Allen wrenches, adjustable wrenches, and a cordless drill can typically do the trick.

The service was originally rolled out to a select group of customers, but the company expanded it once they gauged the need. You can visit Hippo to make an appointment.



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